01 Who we are

UNICUM Bulgaria (“UNICUM”, “we”, “us” or “our”) operates from bul. Cherni Vrah 166, 1407 Sofia, Bulgaria.

For privacy questions you can contact us by email at sales@unicum-bulgaria.com or by telephone on +359 877 677 829.

02 About this policy

Separate privacy information may apply to employees, job applicants, suppliers or customers where a more specific notice is provided.

03 Personal data we collect

Depending on how you use the Website or contact us, we may collect contact and identity information; project and enquiry information; photographs, documents or other files you choose to provide; communications between you and us; technical and usage information; and cookie or preference information.

We ask you not to send information that is not reasonably needed for your enquiry, particularly payment-card details, identity documents or special-category information.

• Name, email address, telephone number and preferred contact method
• Project description, space details, brand interests and timing
• Files or images you choose to upload or send
• Messages and correspondence with our team
• Technical data such as IP address, device type and pages viewed
• Cookie choices and related preference data

04 How we collect personal data

We collect personal data directly from you when you complete a form, email or telephone us, or contact us through social media; automatically from your browser or device when you use the Website; and from service providers that help us operate the Website and communications.

If you give us personal data about another person, you should make sure you are entitled to do so and, where appropriate, tell them about this policy.

05 Why we use personal data

We use personal data to receive and respond to enquiries; arrange consultations and showroom visits; operate, secure and improve the Website; keep business records; prevent misuse; and, where permitted, send relevant updates.

Where required by law, we rely on consent, contract necessity, legitimate interests, or a legal obligation as the basis for processing.

06 Who we share personal data with

We may share personal data where necessary with our team; website hosting, email and IT providers; brand partners or specialist makers involved in assessing your request; professional advisers; and competent authorities where disclosure is required or permitted by law.

We do not sell personal data. Third-party websites and platforms that you choose to use are separate controllers under their own policies.

07 International transfers

Some service providers may process personal data outside Bulgaria or the European Economic Area. Where this happens, we use appropriate safeguards recognised under applicable data-protection law.

08 How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and dispute-related requirements.

Enquiries that do not proceed are kept no longer than reasonably necessary. Records connected with a consultation, proposal or completed project may be kept longer where a legal or operational reason requires it.

09 Cookies and similar technologies

The Website may use cookies and similar technologies. More detail is available in our Cookie Policy.

10 Your data-protection rights

Depending on the circumstances, you may have the right to be informed; access your data; correct inaccurate data; request deletion or restriction; object to certain processing; withdraw consent; and complain to us or to the Commission for Personal Data Protection in Bulgaria.

To exercise your rights, contact sales@unicum-bulgaria.com.

11 Changes to this policy

We may update this policy to reflect changes to our processing, the Website or the law. The latest version will be published on this page.

12 Contact us

UNICUM Bulgaria, bul. Cherni Vrah 166, 1407 Sofia, Bulgaria. Email: sales@unicum-bulgaria.com. Telephone: +359 877 677 829.